Privacy Policy

At Dorands, we understand that choosing an outfit for an event or celebration is often personal. When you browse, sign up, or rent through our website, some information naturally becomes part of that experience. This Privacy Policy explains how that information is gathered, used, and respected. If anything feels unclear, reaching out to us is always welcome at info@dorands.com.

Purpose of This Policy

The goal here is not to overwhelm you with complicated terminology. Instead, we want Hong Kong visitors and customers to feel informed about how their data fits into the overall rental process. Since Dorands operates online, certain information helps the website function smoothly and allows us to communicate with you when needed.

Information Dorands May Collect

The information we collect can include your name, contact details, delivery location, browsing activity, and rental history. If you create an account, we may also store login details and saved preferences. Technical information such as IP address or device type may be collected automatically to ensure proper site performance and user experience.

Payment information is processed through secure third-party platforms, and Dorands does not store full payment card details on our servers.

How This Information Is Used

Information collected may be used to:

• Confirm and complete rental orders
• Respond to questions or requests sent through our platform
• Personalize browsing and product suggestions
• Improve website navigation, layout, and usability
• Send service-related updates, reminders, or rental confirmations

Every use supports the rental journey and overall interaction with Dorands.

Sharing of Personal Data

We do not sell your personal information. However, some data may be shared with trusted service partners such as delivery companies, payment processors, marketing platforms, and website support services. These parties only receive the information required to perform their tasks. They are expected to follow responsible privacy practices and relevant Hong Kong regulations.

Commitment to PDPO Compliance

Dorands follows the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong. That includes collecting information for specific purposes, maintaining transparency, using data responsibly, and giving individuals access rights. Personal data is kept only for as long as necessary, based on operational, legal, or security requirements.

Your Rights and Choices

Under the PDPO, you may request access to or correction of your personal data. You also have the option to unsubscribe from promotional messages at any time. Questions or requests can be sent to info@dorands.com

Browser settings may allow you to limit cookies or other tracking technologies, although doing so may affect some website functions.

Security and Storage

We use reasonable administrative and technical measures to protect stored information from unauthorized access, loss, or misuse. No online platform can promise absolute protection, but Dorands strives to maintain a responsible and secure environment.

Updates to This Privacy Policy

As Dorands grows or website functions evolve, this Privacy Policy may be revised. Any updates will be published on this page, and continuing to use the platform indicates acceptance of those updates.

Contact Us

For questions about this Privacy Policy or personal data practices, please email info@dorands.com.

Thank you for choosing to visit and rent through Dorands.